The hospitality industry has always been one of the biggest adopters of new technology, with advances in everything from refrigeration to communication. From the way guests interact with hotels to how they expect hotels to take care of them and even the way hotels offer amenities, the industry has seen a lot of change in

An online booking engine allows you to accept direct (commission-free) bookings 24/7 through your property’s website. In this day and age, every property should have one. All the beautiful hero images and polished phrases in the world won’t do you any good if your guest can’t follow through the moment they decide to book. Your engine needs

Guest engagement is fundamental to the success of a hotel. Without it, you can’t build excitement around your brand, grow guest loyalty or share relevant information—on both sides. The most basic example is the booking confirmation email. Guests will be left anxious and confused if they don’t hear anything after booking. Anxious and confused is